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OFFICE POLICIES
CHECK IN
  • All patients must check in with the front desk receptionist for their appointments and present their insurance card.
  • If no insurance information is given at time of service, the patient will be responsible for the entire bill.
  • It is the sole responsibility of the patient to provide us with all insurance information and a referral from your primary care doctor. If you do not have a referral and one is required, your appointment will be rescheduled.
  • The insurance companies give this office the responsibility of collecting co-payments at the time of service. We do not bill for co-payments. It must be paid in full at the time of service.
  • If you are unable to pay your co-payment, you may set up a payment plan before your appointment, office appointments will be rescheduled if you do not have your co-payment.
PAYMENT
  • We are now accepting Master Card and Visa for co-payments. Please make checks payable to: Peak Gastroenterology Associates, P.C.
  • Payment of current balance is due no later than the current due date. Any balance over thirty days will be charged an additional amount of 1.5% interest for each month not paid.
NO SHOWS, CANCELLATIONS, AND LATE ARRIVALS
  • First no show is $25 charge.
  • Second no show is a $50.00 charge
  • Third no show is a $50.00 charge and review for termination from this practice.
  • Please cancel appointments 48 hours in advance.
  • If a patient is late, the provider will decide whether or not to see the patient.
  • If the provider approves seeing the patient, the patient will receive the next available time slot.
LAB WORK
  • This office does not have an in house lab.
  • All lab work will be referred to the hospital or other lab facility.
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